They got one message
Or none. Then the week got busy. The lead is still sitting in your sent mail.
SERVICE OPS · DIGITAL KIT
Lead Follow-Up Script Pack
Ready-to-use email, text, and phone scripts so quotes and service leads don’t go cold.
Most lost jobs were never a no — they sat in a sent folder. This pack gives you the words and the 7-day timing so a quote gets a decision.
Instant download
Email, SMS & phone scripts
Built for independent operators
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The quote is not the job.
Three reasons good leads quietly disappear — and how the pack fixes each one.
You don’t want to sound pushy
So you wait. Waiting turns a yes into silence. These scripts stay clear, not salesy.
Memory is a bad CRM
The tracker tells you who’s due today. You copy the matching script and send it.
WHAT’S IN THE ZIP
Seven files. Zero setup.
Open them in any editor, Notion, or Google Sheets — or print the scripts and keep the tracker in a tab.
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Follow-Up-System-Guide.md
When to send what. Four lead types. Tone rules.
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Email-Scripts.md
Day 1, 3, 7, missed-call, and PM contract emails.
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SMS-Scripts.md
Short texts. One question max.
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Phone-Scripts.md
Pickup line, hesitation, busy, voicemail.
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AI-Prompts.md
Rewrite any script in your voice. Funeral-home tone included.
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Follow-Up-Tracker.csv
Name, type, next follow-up, status. Import and go.
Built for people who actually do the work.
Independent repair techs who send a quote after the visit, then get pulled to the next call.
Funeral home and cemetery operators who need follow-up that stays respectful and operational.
Field-service shops talking through a PM contract that never quite got a yes or a no.
HOW YOU RUN IT TOMORROW
Four steps. On the calendar.
Step 1
Send the quote
Log the lead on the tracker the same day.
Step 2
Copy Day 1
Email or text. One ask. Fill the brackets.
Step 3
Stay on the days
Day 3 add value. Day 5 call. Day 7 close.
Step 4
Stop when they reply
Mark Won, Lost, or No response. Don’t chase.
Questions before you buy
Do I need special software?+
No. Markdown files and a CSV. Use Notes, Word, Google Sheets, or print them.
Will this sound like me?+
The scripts are plain on purpose. AI-Prompts.md rewrites them in your voice, including a funeral-home / cemetery tone.
What if they said they’d think about it?+
There’s a matching SMS for that. You set a day and you actually check back.
Is this only for quotes?+
No. Quote sent, missed call, PM contract, and “call me later” each have a path.
Stop waiting for a lead
to remember you.
Get the scripts, put your next five open quotes on the tracker, and send Day 1 after the next estimate.
Instant download from Gumroad · One-time purchase